Shipping policy
Shipping Policy – SHOESLI
Thank you for purchasing from our website! At SHOESLI, we strive to provide you with quality and fast service. Below is our shipping policy:
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Delivery time:
- All deliveries will be made within 7-14 business days from the time the order is confirmed.
- Business days do not include Fridays, Saturdays, holiday eves, and Israeli holidays.
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Shipping costs:
- The standard shipping cost to all parts of the country is 50 NIS.
- From time to time, we may offer free shipping or discounted shipping promotions.
- The final and binding shipping cost for your order will be clearly displayed to you in the shopping cart and/or during the payment process (checkout).
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Shipping areas:
- We deliver to any address in Israel.
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Shipping method:
- We use the services of Fast delivery to the customer's home.
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Shipping tracking:
- After the order is shipped, you will be sent an email with a tracking number and a link to track the progress of the shipment on the shipping company's website.
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Shipping address:
- It is the customer's responsibility to ensure that the shipping address provided when placing the order is correct and complete. Providing an incorrect address may result in delays or non-delivery of the shipment.
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Shipping delays:
- We make every effort to meet the specified delivery times, but sometimes there may be delays beyond our control (such as delays with the courier company, weather conditions, unusual loads during holiday periods, etc.). In such cases, we will inform you as much as possible.
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Shipping problems:
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In the event of any problem with receiving the shipment (e.g., a package that did not arrive in a reasonable time, a damaged package), please contact us as soon as possible in one of the following ways:
- On WhatsApp: number 0522263724
- By email: To the address mail@shoesli.com
- We will be happy to assist and find a solution.
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We wish you a pleasant shopping experience! SHOESLI Team
